Who we are
BIG NICK, 145 Vouliagmenis Ave, 116 31 Athens. Phone 211 418 6170, email info@bignick.gr. Company name, VAT number, tax office and GEMI (General Commercial Registry) number: To be confirmed. Market supervisor: Nikolaos and Dionysios Kokkalis.
Orders
You buy without an account. Your order is complete once payment is confirmed; we then send you a confirmation email. If an item sells out before you pay, we tell you before you’re charged.
Prices and VAT
Prices are in euros and include 24% VAT. Shipping is shown separately at checkout, before you pay. Proof of purchase: a receipt or, if you ask for one, an invoice.
Payment
By card, through the payment provider. You give your card details to the provider, not to us. Provider and other payment methods: To be confirmed.
Shipping
We ship to Greece and Cyprus. Costs, delivery times and courier are on Shipping and returns.
Withdrawal
You have 14 days from delivery to withdraw without giving a reason (Law 2251/1994, article 3e). The steps and the model form are on Shipping and returns.
Legal guarantee
For any lack of conformity that appears within 2 years of delivery, you have the rights the law gives you: repair or replacement, and otherwise a price reduction or a refund.
Food
The site shows the shop’s menu with its prices. It doesn’t sell food: online orders are made only on e-food, under its own terms.
Intellectual property
The logo, names, texts, photos and clothing designs belong to BIG NICK. Don’t use them for commercial purposes without our permission.
Resolving disputes
If something goes wrong, write to us first at info@bignick.gr; we’ll sort it out together. You can also contact the Consumer Ombudsman or the General Secretariat for Commerce and Consumer Protection. Governing law: Greek law.
Changes
If we change these terms, the new version goes up here with a new date. An order is covered by the terms in force on the day you placed it.