Frequently asked questions
How do I order food?
Where are you and when are you open?
145 Vouliagmenis Ave, 116 31 Athens. Tuesday – Sunday, 13:00 – 01:00.
I have an allergy. What should I do?
If you have an allergy or intolerance to any food, please let the store know so we can adjust your order accordingly. Call us on 211 418 6170 before you order.
Where do you ship clothing?
To Greece and Cyprus.
How much is shipping and how long does it take?
Costs and delivery times: To be confirmed. You see them at checkout before you pay, and on Shipping and returns.
Do I need an account to buy?
No. You buy with your email and address, no account needed.
I need an invoice.
At checkout, choose “Invoice” and fill in your company name, VAT number and tax office.
What size should I get?
Every item has a “Size guide” with measurements in centimetres. The measurements: To be confirmed.
Where is my order?
Track it on the My order page, with your order number and email. No account needed.
Can I return an item?
Yes, within 14 days of delivery, without giving a reason. Start with the return form. All the steps are on Shipping and returns.
How do I pay?
By card, through the payment provider. Which provider, and what other methods: To be confirmed.
Do prices include VAT?
Yes, all prices include 24% VAT.
Shipping and returns
Where we ship, how a return works and the withdrawal form: it’s all on the Shipping and returns page.
Contact
Write to us through the contact form, or:
- Phone
- 211 418 6170
- info@bignick.gr
- Shop
- 145 Vouliagmenis Ave, 116 31 Athens
- Opening hours
- Tuesday – Sunday, 13:00 – 01:00
- Delivery
- e-food