Who we are
Data controller: BIG NICK, 145 Vouliagmenis Ave, 116 31 Athens, info@bignick.gr, 211 418 6170. Company name and VAT number: To be confirmed.
What data we keep and why
- Order
- Name, address, email, mobile, the items and the amount. To carry out your purchase (contract).
- Invoice
- Company name, VAT number, tax office and business activity, only if you ask for an invoice. Because tax law requires it.
- Contact
- Whatever you write to us in the contact form, by email or on the phone, so we can reply.
- Return
- The order number, the items and the reason, if you give one. To carry out the withdrawal (contract and law).
- Newsletter
- Only your email, only if you sign up and confirm it (consent). You can leave whenever you like, from the link in every email. Email provider: To be confirmed.
- Payment
- Your card details never pass through us; only the payment provider processes them.
Who we share it with
Only with those needed to fulfil the order:
- the courier (name, address, mobile): To be confirmed
- the payment provider: To be confirmed
- our accountant and AADE, the Greek tax authority, for receipts and invoices (myDATA)
- the site’s hosting provider: To be confirmed
How long we keep it
We keep order data for as long as tax law requires for receipts and invoices: To be confirmed (to be checked with our accountant). Contact messages, for as long as it takes to close the matter.
What your browser keeps
Your bag stays on your device (localStorage), so it isn’t lost if you close the page. What you type at checkout stays only for that tab (sessionStorage). We don’t use tracking cookies. Details on the Cookies page.
Menu from LoudLink
The menu, prices, dish photos and opening hours come from the shop’s catalogue on LoudLink. When you open the menu, your browser loads photos from cdn.loudlink.io and may check LoudLink for updates; so LoudLink sees your IP address, as any site you load does.
Links to other sites
e-food, Instagram and Google Maps directions open only if you tap the link. From there, each site’s own privacy policy applies.
Your rights
You can ask to see, correct or delete your data, to restrict how it’s used, to receive it in a file, or to object. Write to us at info@bignick.gr; we reply within one month.
Complaints
If you believe we haven’t respected your data, you can complain to the Hellenic Data Protection Authority (dpa.gr).
Changes
If anything changes, the new version goes up here with a new date.